Hotel Operations Director for Ibis Malaga Centro
hace 2 días
As the Hotel Operations Director at Ibis Malaga Centro, you will lead a dedicated team and have a vision to enhance the guest experience. Your key responsibilities will include:
Key Responsibilities- Continuing with the repositioning of the hotel and transformation of the guest experience after the complete renovation of rooms, public areas and F&B services.
- Leading as the primary strategic business leader, ensuring exceptional hotel operations that prioritize customer satisfaction for guests, employees, corporate partners, and owners, while meeting or exceeding financial targets.
- Upholding the highest quality of service and embodying the Ibis brand ethos.
- Enhancing RevPar through effective management of diverse sales channels.
- Inspiring the team by exemplifying the Heartist spirit.
- Ensuring excellence in our Accommodation & Catering offerings.
- Implementing and monitoring procedures to maintain high standards.
- Upholding labor relations, health, and safety regulations.
We are looking for an experienced professional with a proven track record in the hospitality industry. The ideal candidate will have:
- Strong customer orientation, commitment, and emotional intelligence.
- Credibility as a point of reference for hotel staff and stakeholders.
- Solid managerial skills to unite the team around shared objectives, with a focus on quality and financial goals.
- Fluency in Spanish and English; additional languages are a plus.
As a member of our team, you can expect:
- A competitive salary of €55,000 - €65,000 per year, depending on experience.
- The opportunity to work for a leader brand like Accor, present in 110 countries.
- Development and career opportunities across multiple establishments and brands within the group's hotels.
- Benefits according to the role, such as Health Insurance and Bonus.
- An Accor discounts card.
- Training in all the hotel jobs throughout your career.
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