IT Assistant Manager

hace 3 semanas


Madrid, Madrid, España Radisson Hotel Group A tiempo completo

Radisson Hotel Group is seeking an experienced IT professional to join our team as an Assistant IT Manager. This role will be responsible for supporting the implementation of our new technology platform, EMMA, in our hotels worldwide.

Key Responsibilities:

1. Provide technical support to hotel staff and management during the implementation of EMMA.

2. Perform system configuration and data migration activities to ensure a smooth transition to the new system.

3. Identify and escalate technical issues, and work with the implementation team to resolve them.

4. Deliver excellent customer service to hotel guests and staff, and provide training and support as needed.

5. Collaborate with the implementation team to develop and implement processes and procedures to improve the rollout and implementation of EMMA.

Requirements:

Education: Bachelor's degree in Computer Science or related field.

Experience: 2-3 years of experience in IT or a related field.

Language skills: English and French are mandatory, with other languages a plus.

Travel: 30% travel required, both domestic and international.


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