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Senior Operations Manager
hace 1 mes
As an Area Manager at Amazon, you will be responsible for leading a team that ensures the smooth operation of our logistics network. This includes creating and implementing processes to improve efficiency, quality, and productivity.
Key Responsibilities
• Create and drive a culture of safety and wellbeing within the team.
• Analyze and implement changes to maintain quality and productivity at consistently high levels.
• Oversee projects to streamline processes, optimize productivity, and increase the quality of service for customers within your area of responsibility.
• Analyze shift performance against relevant business objectives and implement actions to improve operational excellence.
• Work collaboratively with management-level colleagues to standardize shift practices.
A Day in the Life
You will work on a shift pattern at one of our sites, ensuring it is as productive as possible. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You will oversee process improvements within your area and drive implementation. You will also be a role model and mentor to new managers.
About the Team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
Requirements
A degree and relevant experience in people management, communication, and data analysis are required. Advanced proficiency in verbal and written English and local language is also necessary.
