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Technical API Specialist
hace 2 semanas
Insud Pharma is a renowned pharmaceutical and healthcare company with over 40 years of experience and a global presence in 50 countries. Our group specialises in the research, development, manufacture, and marketing of active pharmaceutical ingredients and medicines for human and veterinary use.
We are proud to be a world leader in R&D and manufacturing of value-added active pharmaceutical ingredients and medicines, with a portfolio of over 100 products. Our commitment to quality and excellence has earned us recognition as a trusted partner in the industry.
Job DescriptionThe successful candidate will provide technical support to our commercial project in the API Division, working closely with our customers and internal teams to ensure seamless communication and collaboration. This role involves:
- Receiving and responding to customer requests, taking into account current guidelines in the pharmaceutical industry and applicable pharmacopoeia
- Contacting relevant departments at our manufacturing facilities to gather information and resolve queries
- Supervising and reviewing work related to internal development project management
- Process customer requests, review them, solve them, and escalate if necessary
- Manage customer specifications and register all technical assistance provided to customers and API manufacturing sites
- Follow up on product acceptance in different countries and customer feedback
- Collaborate with Regulatory Affairs Departments in preparing marketing authorization applications
- Manage regulatory documentation and support APIs Manufacturers (internal and external sites)