German Social Media Community Manager for Automotive and Financial Brands
hace 7 días
In this exciting opportunity, you'll dive into the worlds of two dynamic brands - a leading automotive client and a trusted household financial brand. You'll be an essential part of our team, connecting with the brand's audiences in Germany. Your skills will help us address customer inquiries and comments, ensuring each interaction is timely, professional, and resonates with the brand's tone of voice.
We thrive in fast-paced environments, expertly navigating high volumes of content while seamlessly integrating into the community. But it's about more than just engagement; we're dedicated to building a secure, positive, and inclusive community where everyone can experience and share that brand love.
About the Role:
- Connect with the brand's audiences in Germany
- Address customer inquiries and comments in a timely and professional manner
- Ensure each interaction resonates with the brand's tone of voice
- Engage across multiple platforms, including TikTok, Instagram, Facebook, and YouTube
- Manage and grow an enthusiastic online community
Requirements:
- Excellent German language knowledge (superb writing skills)
- Advanced English language skills (communication is in English)
- Background experience in engagement, social customer care, and/or community management
- Social Media knowledge (experience using Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, and/or YouTube)
- Confidence with digital technology and a range of tech tools
Benefits:
- Competitive salary: €40,000 per annum
- Flexible working hours (mixed flexibility across weekdays, evenings, and weekends)
- Opportunity to work with a leading global full-service social media agency
- Professional development and growth opportunities
- BYOD (Bring Your Own Device) Policy with specific IT requirements
How to Apply:
- Upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer)
- Include details of your personal/professional experience and why you're interested in joining our team at Social Element
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