Guest Relations Internship in Abu Dhabi

hace 2 semanas


Madrid, Madrid, España Rmc Asia A tiempo completo
Join RMC Asia in Abu Dhabi

RMC Asia is representing Fairmont Hotels and Resorts in Abu Dhabi to recruit guest relations interns. This internship is one of the program options within RMC Asia's Cultural Exchange Programs, which also encompass management training and contractual positions at luxury hotels and resorts all over Asia.

Program Overview

Host: A 5-Star Hotel by Fairmont Hotels and Resorts

Destination: Abu Dhabi, United Arab Emirates

Department: Front Office

Program: Hospitality & Business Internship

Duration: 6 - 12 months

Intake: August - October 2024

Responsibilities
  1. Review arrival lists to welcome guests
  2. Attend to special guests (e.g. VIPs) and answer their inquiries
  3. Provide information about hotel services, amenities, areas, and venues
  4. Anticipate guest needs and build rapport with customers
  5. Address customer complaints
  6. Record information in the logbook daily
  7. Ensure compliance with health and quality standards
  8. Other related duties in the front office department
Program Benefits
  1. Accommodation
  2. Visa sponsorship
  3. Monthly allowance
  4. 3 on-duty meals per day
  5. Local transportation
  6. Uniform with laundry service
  7. Medical insurance
  8. Arrival support
  9. Recruitment opportunity by the host
  10. An unforgettable educational travel experience
  11. Additional benefits provided by the host
Requirements
  1. Enrolled students or recent graduates within 24 months
  2. School, college, or university reference letter
  3. Conversational English
  4. Well-groomed
  5. Pleasant personality
  6. Clean criminal record
  7. No drug abuse
  8. Minimum 6 months passport validity


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