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SAP Technical Consultant
hace 1 mes
Job Summary
We are seeking a highly skilled SAP Technical Consultant to join our team in Madrid. As a key member of our Cloud Services Delivery team, you will be responsible for driving sales to delivery handover and customer onboarding, covering all technical and project aspects.
Key Responsibilities
- Drives sales to delivery handover and customer onboarding, covering all technical and project aspects.
- Supports tickets handling, bridging customer queries and requirements from technical operations team.
- Ensures periodic service reviews to track the service quality across a range of customers.
- Orchestrates the overall service delivery according to agreed SLAs and KPIs.
- Supports customers on technical queries & requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement.
Requirements
- Engineering graduate with 3+ years of work experience as a SAP technical consultant in a customer facing/supporting role.
- Strong knowledge of SAP Basis, SAP ERP modules, and tools like TSM, BODI application, DBs of HANA, ASE, Sybase, Oracle.
About Us
We are a global technology company that helps the world run better. Our company culture is focused on helping our employees enable innovation by building breakthroughs together.
