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IT Support Specialist

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Job Description:

We are seeking a highly skilled and experienced IT Support Specialist to join our team. The ideal candidate will have a strong background in technical support and excellent customer service skills.

Key Responsibilities:
  • Providing first-line technical support to customers via phone, email, or in-person
  • Troubleshooting and resolving hardware and software issues
  • Configuring and deploying new hardware and software
  • Performing regular maintenance tasks to ensure optimal system performance

The successful candidate will be responsible for providing top-notch support to our customers while working collaboratively with our internal teams to resolve complex technical issues.