Global Healthcare Claims Specialist

hace 1 semana


Madrid, Madrid, España Cigna A tiempo completo

About Cigna
Cigna is one of the world's leading healthcare providers, offering a wide range of health insurance solutions to individuals and groups. Our global presence spans across the Americas, Europe, Africa, and Asia Pacific.

Main Duties:
As a Claims Adjuster at Cigna, you will be responsible for processing international medical and dental claims in accordance with policy terms and conditions. Your primary goal will be to meet productivity and quality targets while ensuring timely settlements. You will also monitor team performance and provide recommendations for process improvements.

Main Responsibilities:
Adjudicate international medical and dental claims according to policy terms and conditions
Monitor team performance and identify areas for improvement
Review and improve standard operating procedures
Respond to customer inquiries regarding plan design, eligibility, and claims status

Requirements:
1-2 years of experience in a contact centre or office environment
Ability to meet/exceed targets and manage multiple priorities
Proficient in Microsoft Office applications
English and arithmetic qualifications preferred

Compensation and Benefits:
We offer a competitive salary of $60,000 - $80,000 per annum, depending on location and experience. In addition, our employees enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.


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