Dedicated Food Service Ambassador at Marriott in Seville
hace 3 días
About the Opportunity
We are seeking a skilled and enthusiastic food service ambassador to join our team at Hotel Alfonso XIII a Luxury Collection Hotel, Seville. As a dedicated server, you will play a crucial role in ensuring exceptional guest experiences through attentive and personalized service.
Job Summary
This is a full-time position that requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The successful candidate will have prior experience in food service, with a strong understanding of wine and spirits, as well as basic math skills for handling cash transactions.
Key Responsibilities
• Serve food courses and beverages to guests, adhering to high standards of quality and presentation.
• Set tables according to event type and service standards, creating an inviting ambiance for our guests.
• Respond to questions about menu selections, providing expert recommendations and pairing suggestions.
• Collaborate with the kitchen staff to ensure seamless communication and timely delivery of orders.
• Manage guest requests and special requirements, communicating effectively with the kitchen and other departments as needed.
• Maintain accurate records of transactions, using our MICROS system to process payments efficiently.
• Conduct regular checks on guest satisfaction, addressing any concerns or issues promptly.
• Ensure a clean and organized work environment, adhering to health and safety protocols throughout the day.
Requirements
• Previous experience in food service, preferably in a luxury hotel setting.
• Excellent communication and interpersonal skills, with the ability to work well under pressure.
• Strong knowledge of wine, spirits, and beer, with the ability to make informed recommendations to guests.
• Basic math skills, with accuracy in handling cash transactions.
• Ability to work effectively in a team environment, supporting colleagues to achieve common goals.
What We Offer
• Competitive salary of €25,000 per annum, plus tips and bonuses.
• Comprehensive training program, including certification in wine and spirits.
• Opportunities for career advancement within the company.
• A dynamic and supportive work environment, with a focus on employee well-being and development.
• Access to exclusive benefits, including discounts on hotel stays and dining experiences.
Estimated salary: €25,000 per annum (plus tips and bonuses).
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