Customer Support Specialist, Icelandic Speaker

hace 4 semanas


Barcelona, Barcelona, España JL Talent Partners A tiempo completo

We are seeking a highly skilled Icelandic speaking Customer Support professional to join our team at JL Talent Partners in Barcelona. The ideal candidate will have a strong background in providing top-notch support to customers via phone and email, with the ability to resolve complex issues efficiently.

Key Responsibilities:

  • Provide exceptional customer service to clients across various issues and concerns.
  • Utilize effective communication skills to ensure accurate and timely resolution of customer queries.
  • Develop and maintain a deep understanding of our products and services to effectively address customer inquiries.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Meet and exceed customer service quality goals, compliance regulations, and productivity targets.

What We Offer:

  • A hybrid work model that balances flexibility and collaboration.
  • Health coverage and private health care to support your well-being.
  • An attractive salary package to recognize your expertise.

Requirements:

  • Icelandic C2 level proficiency for effective communication.
  • English B2 level proficiency for efficient issue resolution.
  • Excellent problem-solving and analytical skills to troubleshoot complex technical issues.
  • Immediate availability to join our team.
  • EU citizenship or Spanish residence for seamless integration.

We are committed to creating a fulfilling work environment that values your skills and expertise. If you are a highly motivated and customer-focused individual with a passion for Icelandic language, we encourage you to apply for this exciting opportunity.



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