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Internal Change and Culture Transformation Specialist
hace 2 meses
About Cigna Healthcare
Cigna Healthcare is a leading global health insurance company that provides innovative health solutions to individuals and businesses worldwide. We are committed to delivering exceptional customer experiences and making healthcare easy to understand and accessible to all.
Main Responsibilities:
- Develop and Implement Change Management Strategies
Design and implement comprehensive change management strategies to support organizational transformation initiatives, ensuring seamless execution and minimal disruption to business operations.
Lead Culture CampaignsDevelop and lead culture campaigns that promote company values, enhance employee experience, and drive engagement, fostering a positive and inclusive work environment.
Collaborate with Senior LeadershipCollaborate with senior leadership and cross-functional teams to identify change impacts, develop strategies to manage resistance, and foster acceptance, ensuring a cohesive and aligned organizational culture.
Utilize Psychological PrinciplesUtilize psychological principles to understand employee behaviors and motivations, ensuring change initiatives are effectively communicated and adopted, and employee engagement is maximized.
Craft Compelling CommunicationsCraft compelling and clear internal communications, including intranet content, presentations, and reports, to inform and engage employees, ensuring they are aligned with company goals and objectives.
Develop Training ProgramsWork with HR to develop and deliver training programs and workshops to support change initiatives and cultural development, ensuring employees have the skills and knowledge needed to succeed in their roles.
Assess and Monitor Organizational CultureAssess and monitor the organizational culture, using surveys, focus groups, and other feedback mechanisms to gather insights and drive continuous improvement, ensuring a respectful and inclusive workplace culture.
Work with HR and Learning & DevelopmentWork with HR and Learning & Development to promote diversity, equity, and inclusion initiatives, ensuring a workplace culture that values and celebrates diversity, and promotes equal opportunities for all employees.
Analyze EffectivenessAnalyze the effectiveness of change and culture initiatives, using data-driven insights to refine strategies and report on progress to stakeholders, ensuring transparency and accountability.
Develop Metrics and KPIsDevelop metrics and KPIs to measure employee engagement, communication effectiveness, and cultural alignment, ensuring a data-driven approach to decision-making and continuous improvement.
Ensure Global AlignmentEnsure alignment of change and culture initiatives across different regions, adapting strategies to meet local needs while maintaining a cohesive global approach, ensuring a unified and consistent organizational culture.
Collaborate with Regional LeadersCollaborate with regional leaders to understand unique challenges and opportunities, tailoring communications and programs accordingly, ensuring a tailored and effective approach to organizational transformation.
Competencies Required:
Bachelor's degree in psychology, communications, organizational development, or a related field. A master's degree is preferred.
