Sales Excellence Process Owner
hace 1 mes
About the Role: We are seeking a skilled Process Owner to oversee the implementation of various processes and tools in alignment with Criteo's Tech Stack strategy. As a subject matter expert of your respective area in the end-to-end sales cycle, you will collaborate closely with stakeholders such as commercial team contributors and IT professionals. Your responsibilities will include process design, project scoping, monitoring progress, and facilitating effective communication among team members.
Responsibilities:
- Work closely with different levels of Criteo's commercial organization to translate business needs and processes to solutions while prioritizing the identified requirements.
- Be the leader and point of contact of your dedicated sales process perimeter.
- Monitor and improve commercial processes: measure process effectiveness, identify bottlenecks and inconsistencies, review and optimize processes, deploy new processes effectively thanks to strong communication & change management.
- Incorporate feature requests or tools into product roadmap to optimize Sales processes based on leadership / end users' business needs.
- Keep track of industry trends to identify new ways of improving our sales process efficiency.
- Transversal coordination & organization: partner with other departments (Marketing, Finance, Sales, IIT) and your sales effectiveness colleagues to successfully deliver your project(s).
Requirements:
- Analytical background giving you the ability to structure and execute complex analyses and synthesize into clear insights.
- Good project management skills & ability to engage, understand and manage relationships with all types of stakeholders.
- Excellent English (speaking and writing) and ability to liaise with different stakeholders.
- Having worked with a CRM before is a must, and having Salesforce experience is preferred.
- Experience working in a fast-paced environment that requires strategic thinking, resourcefulness, results-oriented decision making with commitment to excellence.
About Criteo: Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry-leading Commerce Media Platform. At Criteo, our culture is as unique as it is diverse.
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