Documentations Specialist
hace 3 semanas
**About Us**
Doi T is a leading provider of cloud consulting, support, and training services. Our global team of experts has decades of experience in cloud architecture, analytics, optimization, and governance, as well as specializations in Kubernetes, Gen AI, and more.
We are an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, working alongside over 3,800 customers worldwide to optimize their cloud use and focus on business growth and innovation.
The Opportunity
We are seeking a highly skilled Documentations Specialist - Cloud Solutions to join our UX/UI team in EMEA. As a remote-based role, you will have the flexibility to work from Spain, the United Kingdom, or Ireland.
In this exciting position, you will be encouraged to take a customer-centric view towards documentation, collaborating with our talented team of product managers, engineers, and designers to identify documentation needs.
**Responsibilities**
- Become a subject matter expert in our product portfolio
- Create, update, and maintain customer-facing documentation at Doi T Help Center and the Developer Hub
- Collaborate with Product managers, engineers, and designers to gain an in-depth understanding of our product and identify documentation needs
- Manage multiple documentation tasks in any given sprint
- Contribute to other technical knowledge articles at Doi T
- Participate in tooling and process improvements
**Qualifications**
- 4+ years of experience in writing, editing, and reviewing technical documentation for B2B SaaS products
- Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative
- Experience building documentation websites with static site generators and markup languages like Markdown/MDX; proficiency with docs-as-code tools like GitHub
- Excellent communication skills in English, both written and verbal
**Estimated Salary**: £60,000 - £80,000 per annum, depending on experience and location.
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