Otis Order To Cash Process Lead for Iberia Africa Region

hace 6 días


Madrid, Madrid, España Otis A tiempo completo

**About Otis**: We are a global leader in the elevator and escalator manufacturing, installation, and service company. Our diverse team of 69,000 people strong works together to meet the needs of our customers and passengers in over 200 countries and territories worldwide.

**Our Mission**: At Otis, we take pride in shaping the future by leading the industry we founded. With a proven legacy of innovation, we continue to be a fast-moving and high-performance company.

**Job Description**: We are seeking an experienced **Order To Cash (O2C) Lead** for the Iberia & Africa Region based in Madrid, Spain. As O2C Lead, your responsibilities will include:

1. Leading and organizing collections and billing activities in every Operating Area.
2. Establishing collections and billing escalation processes.
3. Improving processes and facilitating closure of issues.
4. Defining credit limits or credit policy.
5. Ensuring compliance with approval matrix.
6. Close collaboration with branches to ensure correct application of stop servicing / handover actions.
7. Animating risk committee.
8. Governance of outsourcings in collection and billing activities.
9. Relations with different stakeholders.
10. Complying with Company policies.

**Requirements**: To be successful in this role, you need:

1. Bachelor in Business Administration.
2. Fluency in English (minimum level C1).
3. Minimum 5-7 years' experience in similar positions.
4. Previous experience leading in-house and outsourced teams.
5. Valuable: training as project manager and in continuous improvement processes.
6. Availability to travel (40-60% of the time) throughout the region, mainly when starting the position.

**Benefits**: As an employee at Otis, you will have access to a competitive salary, opportunities for professional growth, and a collaborative work environment. You'll also enjoy working with a diverse team and contributing to the success of a global industry leader.

**Salary Range**: The estimated annual salary for this position is around €70,000 - €90,000, depending on qualifications and experience.

We offer a unique opportunity to join a dynamic and innovative company that values its employees and provides opportunities for growth and development. If you're passionate about leadership, finance, and customer satisfaction, we encourage you to apply for this exciting opportunity.



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