Salesforce Support Specialist
hace 5 días
At MioDottore, we're looking for a skilled Salesforce Support Administrator to join our team. As a key member of our support team, you will be the bridge between global operations and salesforce tech teams.
Job OverviewThe ideal candidate will have working knowledge of relational databases design concepts and data management. You should also have a good understanding of the Salesforce platform and administration of it, specifically Sales and Service Cloud knowledge.
Key Responsibilities:- Provide high-quality support to internal users via ticket system
- Customize Salesforce fields, page layouts, record types, search, list views, queries, reports, and dashboards
- Manage mass imports, updates, and exports of data
- Ensure data integrity, security, and perform required audits reviews
- Manage operational requests, change requests, and troubleshoot issues, working with diverse user groups and potentially with business leaders
- Assist in conducting training to business owners for new features and help with roll-out
- Assist in developing and maintaining documentation on processes, policies, application configuration, and help-related materials
In return for your expertise, you can expect a competitive salary of $80,000 per year, plus flexible remuneration and benefits through Flexoh. This includes restaurant cards, transportation cards, kindergarten, and training tax savings. You'll also receive share options after six months of working with us.
We offer true flexibility and work-life balance, including remote-first work or hybrid work models in one of our office locations. Our flexible working hours, paid time off according to your location of work, and additional paid holiday on your birthday or work anniversary make us an attractive employer.
We prioritize health, offering health insurance according to your location of work and access to iFeel, a technological platform for mental wellness. We're committed to creating a supportive and inclusive environment where you can thrive.
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