Diagnostic Instrumentation Specialist
hace 4 semanas
Role Overview
We are seeking a skilled Diagnostic Instrumentation Specialist to join our team at Beckman Coulter Diagnostics. As a key member of our Customer Care Dx Organisation, you will be responsible for providing exceptional customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.
Key Responsibilities
- Provide technical support to customers through troubleshooting and resolving issues
- Install and maintain diagnostic instrumentation and systems
- Develop and build knowledge to understand the industry, the company, the products, tools, and the team
- Collaborate with the Field Application (Customer Care) Manager to drive revenue growth and ensure strong customer contract retention rates
Requirements
- University Scientific degree + Min 1 year experience in Clinical Laboratory
- Fluent in Spanish and English
- Ability to interact with customers on a detailed scientific basis
- Ability to travel and provide service in assigned geography, as well as periodic travel to other areas and overnight travel
What We Offer
As a Diagnostic Instrumentation Specialist at Beckman Coulter Diagnostics, you will have the opportunity to work with a strong leadership team, be involved in key projects, and deliver successful installations for our customers. You will also have the chance to develop commercial awareness through cross-functional support of the business.
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