Payroll Support Professional

hace 1 semana


Málaga, Málaga, España Sd Worx A tiempo completo
Join Our Team as a Payroll Support Specialist

Company Overview:

We are a leading European provider of Payroll & HR services with a global reach, dedicated to turning HR into a value source for our clients and their employees. With offices across Europe and Mauritius, we bring people solutions to life, supporting the entire employee journey from salary payments to attracting, rewarding, and developing talent.

Job Description:

Salary: We offer a competitive salary of $45,000 - $55,000 per annum, depending on experience, plus benefits. Our team in Málaga provides support to our clients' employees and ensures their payroll questions are resolved with professionalism and care.

Your Key Responsibilities Will Include:

  • Providing first-line support to our customers' employees, managers, and super users via email, phone, and ticketing systems.
  • Helping employees understand their salary specifications and other payroll-related questions.
  • Managing and distributing incoming requests in our tickets management system.
  • Resolving or escalating cases efficiently while ensuring prompt feedback to customers.
  • Administering user access permissions and handling internal communication tasks.
  • Maintaining up-to-date customer account knowledge and contributing to team efficiency.
  • Participating actively in process improvements and team development initiatives.

About You:

To be successful in this role, you will need to be a native Finnish speaker with at least B2 level English and preferably also Swedish. 1-2 years of customer service experience, ideally involving sensitive information, is required. Excellent communication skills in all required languages, both written and spoken, are essential.

What We Offer:

  • A dynamic, growing environment where your ideas help shape our evolving Nordic services.
  • Continuous learning in Nordic payroll and HR practices.
  • A chance to be part of our innovative and expanding team in Málaga.

Contact Us:



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