Product Owner Salesforce Service Cloud Expert

hace 4 semanas


Alcalá de Henares, Madrid, España Sd Worx A tiempo completo

About the Role

The Product Owner of the Salesforce Service Cloud domain at SD Worx is responsible for maximizing the value of our Enterprise Tools by effective backlog management and evolution within the SD Worx product landscape. As a member of an international team, you will work closely with internal stakeholders, the product team, and other teams to create user stories and prioritize these for the team, considering the support that must be delivered on existing tools and future plans.

Key Responsibilities

- Take end-to-end responsibility to further evolve the tools and follow up on projects from start to finish
- Work closely with internal stakeholders, the product team, and other teams to create user stories and prioritize these for the team
- Ensure that customers' requests are handled by someone in SD Worx for all countries that we are active in

What We Offer

- An attractive salary based on your experience and achievement
- Freedom to compose your personal benefit package
- Dynamic environment: flexible working hours and working from home – everything is negotiable
- Learning opportunities: through an individual development plan and professional training
- Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there is always room to grow within SD Worx

Requirements

- Degree in IT/IT related fields or equivalent experience
- Min 5 years of experience as a Product Owner, ideally with experience in Salesforce and Service Management Processes
- Excellent analytical, communication, and problem-solving skills
- Able to quickly acquire good insight into the SD Worx business
- Experience in working in Agile squads
- Strong process thinking and attitude of continuous optimization
- Strong focus on scale and standardization
- Strong stakeholder management skills

About SD Worx

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal is to bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it.



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