Customer Service Representative for Denmark

hace 3 semanas


Barcelona, Barcelona, España Recruitas A tiempo completo

Company Overview

At Recruitas, we are committed to delivering exceptional customer experiences. As a Danish Customer Service Agent, you will play a vital role in achieving this goal.

Salary

We offer a competitive salary of approximately €35,000 per annum, commensurate with your experience and qualifications.

Job Description

The primary responsibility of this role is to provide top-notch customer service to our clients based in Denmark. You will be responsible for responding to customer inquiries via various channels, including chats, calls, social media queries, and emails.

Key Responsibilities:

  • Provide product and service information to customers
  • Research required information using available resources
  • Identify customer needs and tailor responses accordingly
  • Manage and resolve customer complaints in a timely and professional manner
  • Maintain accurate and up-to-date customer information systems
  • Educate customers on our products and services

Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

  • Native or fluent Danish language skills (verbal and written)
  • Good command of English
  • Strong customer orientation and previous customer service experience
  • Able to work flexible hours and maintain office hours
  • Strong PC literacy and familiarity with CRM systems

Benefits

In addition to the competitive salary, you will also enjoy a range of benefits, including:

  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Competitive bonus structure

Others

Please note that relocation to Barcelona, Spain may be considered for suitable candidates.



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