Customer Service Representative

hace 6 días

Barcelona, Barcelona, España Cpm International A tiempo completo
{"title": "Customer Service Representative", "content": "

Cpm International is a leading provider of customer experience management and sales force solutions. We are seeking a highly skilled Customer Service Representative to join our team.

Key Responsibilities:
  • Provide exceptional customer service to clients across various channels.
  • Ensure high-quality calls, follow-ups, and communication across all channels.
  • Efficiently handle multiple tasks and systems in a fast-paced environment.
  • Make outbound calls to potential patients, offering free visits in designated countries.
  • Handle customer issues and escalations, and make real-time decisions in a dynamic environment.
Requirements:
  • Excellent communication and problem-solving skills.
  • Ability to multitask and work in a fast-paced environment.
  • Fluency in Spanish and English.
  • Experience in customer service or a related field.
What We Offer:
  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading provider of customer experience management and sales force solutions.
", "lang_code": "en-US"}

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