Client Success Partner
hace 2 semanas
The Client Success team at Gartner focuses on delivering exceptional customer service and driving client retention, while also fostering business growth and development. As a Client Success Partner, you will be responsible for building and managing relationships with existing clients, ensuring they receive value far exceeding their investment in Gartner services.
Key Responsibilities:
- Build and Develop Relationships: Establish and maintain strong relationships with senior C-level executives and junior professionals across various business functions and companies.
- Client Engagement: Regularly meet and engage with clients virtually to understand their business priorities and recommend a program of action that drives high value, client retention, and client return on investment.
- New Client Onboarding: Introduce new clients to their purchased Gartner services and capabilities, ensuring a seamless onboarding experience.
- Collaboration: Work closely with internal Gartner colleagues to maximize the value Gartner delivers to clients.
Requirements:
- Experience: 0-6 years of relevant professional and/or internship experience.
- Skills: Strong customer service, communication, collaboration, prioritization, critical thinking, and influencing skills.
- Education: Bachelor's or Master's degree preferred.
- Language: Ability to use Arabic (Reading, Writing, and Speaking) at a Business or Native level.
About Gartner:
Gartner is a leading research and advisory company that delivers actionable, objective insight to drive smarter decisions and stronger performance on an organization's mission-critical priorities. With over 19,500 associates globally, we support over 15,000 client enterprises in more than 100 countries.
Why Work at Gartner:
Gartner is committed to creating a diverse and inclusive work environment that values different perspectives and experiences. Our teams are composed of individuals from various geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diverse workforce makes us stronger as individuals, as communities, and as an organization.
What We Offer:
Gartner invests in the growth and well-being of our people, offering a range of benefits to support their physical, financial, and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities.
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