Logistics Specialist
hace 1 mes
Job Title: Logistics Specialist
Job Description:
We are seeking a skilled Logistics Specialist to join our dynamic team at HelloPrint. As a key member of our Traffic Team, you will play a vital role in ensuring the smooth execution of daily tasks and maintaining high standards of performance with our suppliers and carriers.
Key Responsibilities:
- Communicate with suppliers and customers regarding delayed orders and ensure timely updates.
- Monitor supplier performance and address any issues to maintain high standards.
- Assist customer service teams with inquiries about order statuses and delivery concerns.
- Handle returned orders and resolve logistic problems to maintain a smooth workflow.
- Arrange for carriers to pick up orders manually from our producers.
- Manage complaints from suppliers and carriers and work to resolve and approve them.
Requirements:
- Fluency in English is essential, with proficiency in additional European languages a plus.
- Full-time availability, including early hours.
- Excellent problem-solving skills, with the ability to come up with innovative solutions.
- Stress resilience, with the ability to remain calm and composed in challenging situations.
- Dynamic and flexible, with the ability to adapt to different challenges.
- Strong customer focus, with a dedication to providing excellent service.
- Exceptional memory skills, with the ability to recall important details.
- Effective communication skills, with the ability to convey points clearly.
- Proactive team player, with a willingness to take on challenges and work well within a team.
About HelloPrint:
HelloPrint is a Great Place To Work-Certified company, offering a unique culture and challenges at a fast-growing e-commerce company. We provide a dynamic, entrepreneurial, and international environment, with opportunities to grow and design yourself in a fast-paced learning curve. We support our employees with Spanish administration processes and relocation, and offer a range of benefits, including breakfast, lunch, and healthy snacks.
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