Operations Coordinator for Industry Partners
hace 1 mes
About the Role:
Kenes Group is seeking an experienced Operations Coordinator to join our team. As an Operations Coordinator for Industry Partners, you will be responsible for coordinating and managing the operations of our industry partners, including exhibitors and sponsors.
Key Responsibilities:
- Coordinate industry client operations from A to Z, ensuring timely and budget-friendly delivery
- Manage communication and orders from exhibitors and sponsors, providing exceptional customer service
- Plan and manage technical and operational aspects of exhibition and sponsor products
- Act as a professional advisor on suitability and technical requirements of exhibition and sponsor products during the planning stage
- Liaise with internal core project teams to distribute product requirements and management
- Work closely with clients on their logistics, including booth setup, style, design, and production
Service Awareness and Relationship Management:
- Ensure excellent customer service and quality delivery
- Act as Kenes Group's representative with clients and suppliers, implementing high standards and quality
- Proactively assess, clarify, and validate customer needs on an ongoing basis
- Grow and further develop existing and new business by offering additional products and services to sponsors and exhibitors
Innovative Spirit:
- Consider the supporter's activities at the congress as a whole and assist in designing additional elements to enhance their customers' experience
- Learn and develop proficiency with mobile applications, new IT software, and event management technology
On-Site Production:
- Supervise all exhibitor and sponsor needs at the congress
About Kenes Group:
Kenes Group is a global company that fosters a family-like work environment. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward.
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