Business Development Specialist
hace 2 semanas
At Apple, we bring together the best of our expertise to deliver an unparalleled customer experience. We foster a culture where everyone belongs and is inspired to do their best work.
Job SummaryWe are seeking a highly motivated Business Expert to join our team. As a Business Expert, you will play a critical role in helping businesses succeed by connecting with new and existing customers, identifying opportunities, proposing solutions, forecasting needs, and closing sales.
Key Responsibilities- Establish and engage business customers by showcasing our technology and helping them discover how Apple and third-party products and solutions can enhance and support their businesses.
- Proactively engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant ways to buy.
- Serve as the go-to expert and store team mentor on business customer needs and solutions.
- Collaborate across the Apple Store in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers' business needs.
- Lay a foundation for long-term relationships between local business customers and Apple Retail through proactive and informative engagement, exceptional service, and tailored recommendations.
- Maintain accurate business customer contact and relationship information in our Customer Relationship Management app so Apple has accurate business intelligence.
- Availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.
- Reliable attendance at work, in line with local laws and subject to any approved accommodations.
- Experience in retail or sales, or related work experience.
- Experience with Apple products, services, and solutions.
- Show a track record of strong performance and results.
- Communicate effectively and tailor your communication style to different audiences.
- Work in a fast-paced environment and make timely decisions, sometimes under tight deadlines and pressure.
- Build rapport and work effectively with both internal and external customers, including business owners and executives.
- Demonstrate excellent organizational skills, the ability to set priorities, and responsiveness to customer requests.
Please note that salary estimates may vary based on location and other factors. At Apple, we strive to offer competitive compensation packages that reflect the value we place on our employees' contributions.
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