Customer Support Representative

hace 2 semanas


Barcelona, Barcelona, España Cpm International A tiempo completo

Discover a fulfilling career with CPM International, a global company operating in over 30 countries. We offer multilingual support tailored to diverse markets and focus on delivering exceptional customer service, sales, and technical solutions worldwide. Our inclusive workplace values diversity and empowers employees to bring their unique perspectives.

We're looking for a skilled professional to work collaboratively with consumers, providing product information and resolving queries in a professional manner. This involves putting yourself in our customers' shoes, analyzing their problems, and offering individualized solutions. You will also be responsible for developing a sound understanding of our products and services, embracing our company values, and acting as a brand ambassador.

Requirements:
We are seeking an individual with excellent communication skills, fluent in Polish and English, and strong administrative abilities. A genuine passion for delivering outstanding customer service is essential, along with the ability to handle sensitive calls with empathy. Additionally, you should have a professional outlook, proactive approach to problem-solving, and a keen eye for detail.

Benefits:
We offer a competitive salary of €9,993 per year, broken down into a monthly gross salary of approximately €832.75. Furthermore, you will receive a monthly bonus of €75, night shift payments of €1.85 per hour between 10:00 pm and 3:00 am, and 2 accrued days of paid leave per month. You will also enjoy 24 calendar holidays, including paid bank holidays and one extra day in lieu. The opportunity to work from home anywhere in Spain is available, and you will participate in ongoing training and development programs. Best-in-class people engagement activities, employee assistance programs, and exclusive perks are just a few benefits that come with being part of our organization.

Other Opportunities:
You will have access to LinkedIn specialized training and courses, discounted private health insurance, and a referral program that rewards successful referrals. Our employee benefits club offers a wide range of exclusive perks and rewards, making us a valuable member of your organization. With CPM International, you will be part of a vibrant and innovative culture that celebrates diversity and empowers you to make a difference. Ready to take the first step? Share your CV highlighting your achievements and responsibilities, and let's work together to cultivate a new and exciting career.



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