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hace 3 semanas
We're seeking a highly motivated and organized individual to join our team as an Associate Account Manager. As a key member of our sales and business development team, you'll be responsible for retaining, expanding, and managing our SMB and self-service customer base.
Crossbeam's Ecosystem-Led Growth platform is revolutionizing the way companies interact with their customers and partners. Our unique approach to data management creates new opportunities for businesses to sell more effectively, market to the right audiences, and build the right products.
Your Key Responsibilities:
- Retention: Ensure customers realize value from Crossbeam and renew contracts on-time year over year.
- Expansion: Identify and capitalize on expansion opportunities through user adoption and upsell indicators.
- Collaboration: Work closely with internal teams to ensure seamless customer experiences.
- Product Expertise: Develop and maintain in-depth knowledge of the Crossbeam product and its unique value proposition.
Requirements:
- 1+ years of experience in B2B SaaS Sales or Customer Success
- Strong organizational and communication skills
- Ability to handle objections and drive growth
