Empleos actuales relacionados con IT Service Management Consultant Specialist - Madrid, Madrid - Mercedes-Benz Group Services Madrid


  • Madrid, Madrid, España Volteo Digital - ServiceNow Elite Partner A tiempo completo

    About the RoleWe are looking for an experienced Enterprise Service Management Consultant to join our team at Volteo Digital. As a key member of our consulting team, you will be responsible for delivering high-quality projects and providing exceptional service to our clients.Key ResponsibilitiesUnderstand Customer Outcomes: Understand the outcomes that our...


  • Madrid, Madrid, España SoftwareONE USA A tiempo completo

    About UsSoftwareONE is a leading global software and cloud solutions provider that empowers businesses to unlock the value of technology.We help our clients migrate and modernize their workloads and applications, navigating and optimizing the resulting software and cloud changes. Our team of experts delivers a portfolio of 7,500 software brands with sales...


  • Madrid, Madrid, España Ntt Data Business Solutions A tiempo completo

    About NTT DATA Business SolutionsWe combine global reach with local intimacy to provide premier professional ServiceNow and SAP services. As Global Elite Partner for ServiceNow, we bring expertise and excellence to our suite of services.Job SummaryAs a Senior IT Asset Management Specialist you would be accountable and responsible for executing day-to-day...


  • Madrid, Madrid, España People'S Growth Hr Solutions A tiempo completo

    Job OverviewWe are seeking a highly skilled Strategic IT Asset Management Specialist to join our team at People'S Growth Hr Solutions. The ideal candidate will have a strong understanding of IT asset management principles and processes, as well as excellent analytical and communication skills.About the RoleThis is a senior-level position that requires a...


  • Madrid, Madrid, España buscojobs España A tiempo completo

    At buscojobs España, we are seeking a highly skilled and experienced professional to join our team as a Jira Service Management Specialist. This is an exciting opportunity for a motivated and organized individual who can contribute to the success of our organization.Job Description:We are looking for a talented Jira Service Management Specialist to oversee,...


  • Madrid, Madrid, España British Council A tiempo completo

    Job Overview">The Talent Management Consultant will play a crucial role in delivering operational tasks that require significant People function administrative expertise. Key responsibilities will include:">">Developing and implementing standardised HR operational processes and procedures;">Maintaining accurate employee data and information;">Ensuring...


  • Madrid, Madrid, España Jordan Martorell S.L. A tiempo completo

    Company Overview: Jordan Martorell S.L. is a leading provider of innovative clean energy solutions, serving top-tier clients across the globe. With a presence in key markets and a commitment to decarbonization, our company is poised for continued growth and success.Position Overview: We are seeking an experienced IT Service Manager to oversee the delivery of...


  • Madrid, Madrid, España Ion A tiempo completo

    About the RoleThe Service Management Team at Ion is seeking a highly skilled Service Delivery Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and technical support to our clients.


  • Madrid, Madrid, España Alibaba Group A tiempo completo

    Job Description:We are seeking a highly skilled IT Service Delivery and Management Professional to join our team at Alibaba International Group. The successful candidate will be responsible for delivering IT services in the AIDC office area, managing front-line personnel, and ensuring the smooth operation of our public IT devices.Main Responsibilities:


  • Madrid, Madrid, España Senovo IT Ltd A tiempo completo

    Job OverviewWe are seeking an experienced SAP Quality Management consultant to join our team at Senovo IT Ltd. The ideal candidate will have a strong background in SAP QM implementation and support, with fluency in Spanish.

  • IT Support Specialist

    hace 5 días


    Madrid, Madrid, España Pomeroy A tiempo completo

    About PomeroyPomeroy is a leading provider of IT solutions and services.Job SummaryWe are seeking an experienced IT Support Specialist to join our team. The ideal candidate will have a strong background in IT hardware deployment and support.Key ResponsibilitiesHardware Deployment: Install and retire servers, printers, and retail peripherals at client...


  • Madrid, Madrid, España Bright Horizons A tiempo completo

    Company OverviewBright Horizons is a leading company in sustainability consulting, dedicated to helping organizations achieve their environmental goals.Sustainability Consultant Job DescriptionWe are seeking a highly motivated and experienced Environmental Management Specialist to join our team. As a Sustainability Consultant, you will play a key role in...


  • Madrid, Madrid, España Infotree Global Solutions A tiempo completo

    **About Us** At Infotree Global Solutions, we strive to deliver exceptional facility management services that set industry standards. As a leading property management firm, we are committed to excellence and dedication in everything we do. **Job Summary** We are seeking a highly skilled Facilities Management Specialist to join our team. The ideal...


  • Madrid, Madrid, España goFLUENT A tiempo completo

    Job DescriptionAs a Learning Consultant, you will be exposed to a dynamic and international environment, welcoming and accommodating learners via phone and email. Your role will involve responding to their needs, ensuring continuous follow-up in their training, and serving as a consultant/advisor in training and pedagogy.You will work closely with the...


  • Madrid, Madrid, España People'S Growth Hr Solutions A tiempo completo

    Job Overview:We are seeking an IT asset management professional to join our team. As an IT asset management professional, you will be responsible for managing the lifecycle of IT assets, developing and implementing asset management processes, and analyzing data to identify areas for improvement.Key Responsibilities:Develop and implement asset management...


  • Madrid, Madrid, España Axa A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Operational Resilience Officer to join our team. The successful candidate will have a strong background in risk management, business continuity, and IT service continuity.Key responsibilities include:Developing and maintaining the Operational Resilience framework.Leading the IT Operations...


  • Madrid, Madrid, España Manning Global Ag A tiempo completo

    About Manning Global AgManning Global Ag is a leading global IT service provider, committed to delivering exceptional support and services to our international business and users across Europe.Job Description:We are seeking an experienced Technical Support Specialist to join our team in Spain. The successful candidate will be responsible for providing...


  • Madrid, Madrid, España Alibaba Group A tiempo completo

    Job Description:We are seeking an experienced European IT Service Manager to lead our IT service team in the continental region. As a key member of our team, you will be responsible for managing and coordinating IT desktop services, assets, office software, and projects across multiple offices.About the Role:Manage and coordinate IT desktop services,...


  • Madrid, Madrid, España Kyndryl A tiempo completo

    Company Overview\Kyndryl is a technology services company that designs, builds, manages and modernizes mission-critical systems for its clients.\At Kyndryl, we are committed to delivering exceptional IT services to our customers.\We have a team of experts who work tirelessly to ensure that our clients receive the best possible service.\\About the Role\The...


  • Madrid, Madrid, España Hitachi Abb Power Grids A tiempo completo

    About Hitachi EnergyHitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain.Job SummaryWe are seeking an experienced IT Project Manager to support the growth of our Project Management...

IT Service Management Consultant Specialist

hace 1 semana


Madrid, Madrid, España Mercedes-Benz Group Services Madrid A tiempo completo
About the Role

This is an exciting opportunity to join our dynamic team as a Service Management Expert - IT Consulting. As a key member of our organization, you will play a crucial role in supporting Service Management activities across various functions.

Key Responsibilities:

  • Service Improvement: Identify and implement service improvements to enhance overall efficiency and customer satisfaction.
  • Documentation Development: Collaborate with the team to develop and maintain essential service documentation, including configuration management plans, quality assurance plans, and stakeholder analysis.
  • Process Governance: Define and maintain IT processes from the organization, promoting continuous improvement and standardization.
  • Quality Audits: Conduct quality audits to ensure process standardization and follow up on non-compliances found during audits.
  • Team Leadership: Lead service meetings with the service team and business partners, ensuring effective communication and collaboration.

Requirements

  • Minimum 3+ years of experience in IT Service Management related activities.
  • Strong knowledge of IT Service mgmt. tools, such as ServiceNow, Jira, SharePoint, Confluence, and ARIS.
  • Familiarity with Office Tools (PowerPoint, Excel) and ITIL standards.
  • Certified in ITIL Foundation or higher level certification.
  • Fluent in English, both written and spoken. Knowledge of German language is a plus.

Benefits

  • Competitive salary + variable compensation.
  • 60% mobile work option.
  • Flexible entering hours.
  • 30 working days of holidays.
  • Annual Training Plan.
  • Mercedes-Benz benefits (renting plans, employee discount).