Hotel Arts Barcelona Concierge
hace 4 semanas
As a Concierge at Hotel Arts Barcelona, you will be the first point of contact for our guests, providing a warm and impressive welcome. Your role will involve assisting guests with their luggage, arranging transportation, and organizing in-room deliveries. You will also be responsible for planning and booking trips, flights, and hotels, as well as indicating directions within the property and services in their rooms.
Key Responsibilities
• Assist guests with their luggage upon arrival and pick up on departure
• Arrange transportation in and out
• Organize in-room deliveries, gifts, welcome letters, and other requests
• Take group bag pulls
• Store personal belongings safely
• Follow-up with guests' requests and give a fond farewell to each guest
Requirements
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Knowledge of the local area and attractions
• Ability to work independently and as part of a team
What We Offer
• Competitive salary and benefits package
• Opportunities for career growth and development
• A dynamic and supportive work environment
• The chance to work with a luxury hotel brand and make a real difference in our guests' experiences
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