Product Quality Specialist
hace 7 días
Job Summary
As a Quality Specialist at Greenworks, you will play a key role in ensuring the high-quality standards of our products. Your primary responsibility will be to assist with inspections, rework, and testing duties assigned in day-to-day operations. You will maintain quality standards while performing tasks in an effective and efficient manner, regardless of the assignment. This role requires a high degree of troubleshooting and root cause analysis along with effective communication.
Main Responsibilities
* Manage Optimus Care+ 48hr no downtime product loaner program including logging and tracking assets.
* Load, transport, and unload product to dealers/end users as required.
* Maintain a professional image.
* Manage facility and maintenance service providers – scheduling, accessing building. Local contact for facility maintenance.
* Receive sample deliveries. Open, close, and secure building as required.
* Repair new inventory according to rework instructions. Use testing equipment and determine pass/fail tolerance range.
* Diagnose and repair minor issues on loaner products.
* Prepare new units for delivery to customers. This includes some assembly, functional testing, and documenting results.
* Order and inventory parts/equipment needed to support field service operations.
* Follow outlined direction. Participate in product knowledge training.
* Effective time management with ability to prioritize workload demands.
* Comply with all Greenworks policies and procedures with special attention on workplace safety. Work overtime as required.
Requirements
* HS Diploma. Preference for college/trade school diploma/certificate.
* English & Spanish language proficiency – verbal and written.
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