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Technical Support Specialist
hace 1 mes
Job Summary
We are seeking a highly skilled Technical Support Agent to join our team at Deliverect. As a Technical Support Agent, you will be responsible for providing exceptional technical support to our customers, ensuring they have a seamless experience with our product.
Key Responsibilities
- Solve technical issues efficiently and effectively
- Collaborate with internal teams to optimize customer experience
- Provide proactive support to customers
- Communicate technical issues with internal teams for resolution
Requirements
- Fluent English and Spanish language skills
- Minimum 2 years' experience in a customer supporting role
- Ability to work independently and prioritize tasks
- Customer-oriented and able to handle high volumes of questions
What We Offer
- Competitive salary and range of benefits
- Opportunity to develop and take ownership in a fast-growing SaaS scale-up
- Diverse international team and regular company events
- Constantly innovating product with weekly releases and new features
Equal Opportunities