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Salesforce Solutions Specialist
hace 2 meses
Omega CRM, a prominent entity within the Merkle & Dentsu group, excels in delivering Customer Experience solutions, leveraging over two decades of expertise in Technology-driven Marketing. We are currently seeking a Salesforce Consultant to enhance our team.
Position Overview
Conduct thorough requirements analysis. Design and implement effective functional solutions for various projects. Provide accurate effort estimations for project tasks. Collaborate with both the Omega team and clients to achieve project goals. Analyze and optimize application performance. Engage with technology vendors as necessary for project success. Validate solutions against established functional requirements. Adhere to the software quality standards defined by Omega's Technical Management. Create comprehensive functional documentation for completed projects. Share knowledge and best practices within Omega's community of practice.Required Qualifications
At least 4 years of experience in Salesforce administration, configuration, and consulting. Familiarity with Field Service is advantageous. Experience with various Salesforce clouds, including Sales, Service, and Community. Proficiency in Agile methodologies.Essential Skills
Fluent in both oral and written English. Proficiency in French is a plus.What We Offer
Permanent employment contract. Flexible working hours to support work-life balance. Opportunities for certification to enhance your professional skills. Option for remote work with full support from the company. Flexible compensation options, including transport and meal tickets. Comprehensive health insurance coverage. Commitment to social responsibility through OMEGA in action initiatives. Opportunities for professional growth and development.About Us
Our mission is to enhance the business experience (BX) for our clients. Our comprehensive solutions facilitate business transformation and acceleration through technology and data, focusing on Customer #OmnichannelExperiences across sectors such as #CustomerServices, #eCommerce, #Analytics, and #Marketing. We serve a diverse range of industries, including #Retail, #LifeandSciences, #Manufacturing, #Education, #NonProfit, and #NGO. As one of the top three Salesforce partners in Europe, our team comprises over 500 professionals from 24 nationalities, bringing extensive knowledge and experience in business processes and technology. Our success is driven by our talented workforce, and we are proud to be recognized as an award-winning Salesforce Consulting Partner. We prioritize our team's well-being and foster a collaborative culture grounded in our core values: #Talent, #Flexibility, #Commitment, and #Innovation. Together, we strive for growth and excellence.