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Zone IT Operations Director
hace 2 semanas
We are seeking an experienced IT Service Delivery Manager to lead our Zone IT Operations team. As Zone IT Operations Director, you will be responsible for developing and implementing an IT strategy that aligns with business objectives, managing the annual IT budget, and ensuring cost-efficient IT services delivery.
Responsibilities:
- Develop and manage a portfolio of IT Business Services that meet the business needs at the right level of investment.
- Plan, organize, and manage the Zone IT team to deliver and exceed the contracted SLA performance of the respective IT services.
- Ensure reliable operations of future-state, segregated Zone infrastructure.
Requirements:
- 5-10 years of project/program management experience in an IT environment.
- Strong background in IT Service Management, experience in working with IT Service Management Systems (ServiceNow).
- Possess excellent organization and prioritization skills, as well as strong communication and interpersonal skills.
What We Offer:
- Opportunity to work in a dynamic and supportive environment.
- Ongoing training and professional development opportunities.
- Competitive salary and benefits package.