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Veeva CRM Architect Lead
hace 2 meses
Job Summary:
We are seeking a highly experienced Associate Director, Veeva CRM Architect to lead our CRM solutions team. As a key member of our organization, you will be responsible for shaping our current and future CRM solutions, used by more than 50,000 users globally.
Key Responsibilities:
- Develop and implement high-level architecture and detailed solution design for our CRM applications, leveraging your extensive knowledge of CRM applications, Salesforce Platform, and Veeva CRM suite.
- Coach and guide technical design experts and developers on their daily activities, serving as the main technical point of contact for CRM solutions.
- Design and implement processes to build harmonized global (core) solutions to be deployed in multiple Salesforce environments, define core application rules and best practices, and solve conflicts between core solutions vs local deployments.
- Stay up-to-date with new technologies and trends, ensuring the company gets the right value from current and new solutions/technologies being considered for adoption.
- Liaise with partners (software vendors, system integrators, service providers) for the continuous evolution of our solutions, bringing both continuous and disruptive innovations to the table.
Requirements:
- 7+ years of experience designing and implementing Veeva-based solutions in a multi-country/multi-org environment.
- Hands-on experience as main solution design/architecture role for CRM implementations.
- Extensive experience in:
- GDO/CORE models for CRM applications.
- Salesforce metadata API or SFDX based deployments, Salesforce metadata packaging, deployment troubleshooting.
- Configuring/customizing Veeva CRM software package in Salesforce environments.
- Veeva CRM data model, broad knowledge of the different solution areas (MCCP, DCRs, Product Metrics, Consent Management, Approved E-mail, Event Management, and other modules).
- Understanding of other Veeva solutions such as Vault (Promomats/Medcomms) and Align.
- Excellent communication and problem-solving skills; experience working in agile methodology.
- Experience with Product Development Lifecycle and DevOps tools like Azure DevOps, GIT, Jenkins, JIRA, etc.
- Ability to work independently, proactively identify challenges, and be accountable.
- Fluent English both written and spoken.
Benefits & Rewards:
We offer a comprehensive benefits package, including a company pension plan, life and accidental insurance, meals, allowance or canteen in the office, and flexible working hours.
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
