Quality Assurance Specialist
hace 21 horas
Giesecke+Devrient is a global leader in security technologies, offering innovative solutions in the physical and digital worlds. Our company has various commercial sectors, including G+D Mobile Security, the world's leading provider of secure telecommunications systems via SIM/eSIM. We are currently seeking a skilled Supplier Quality Engineer to join our team in Barcelona.
Main Responsibilities:- Conduct on-site inspections to ensure products meet specifications and company requirements.
- Collaborate with suppliers to analyze root causes and implement corrective actions for quality issues and process failures.
- Work with suppliers to drive continuous improvement activities.
- Perform regular supplier audits.
- Manage supplier process changes and coordinate with regional and global quality teams for review and approval.
- Qualify new supplier sites through audit execution and closure.
- Monitor and evaluate supplier performance.
- Collaborate with Strategic Purchasing on Supplier Business Reviews.
- Investigate supplier complaints and generate 8D reports.
- Manage customer and supplier claim processes, including:
- Identifying issue owners (subsidiaries, suppliers, and functions).
- Conducting initial failure analysis (failure verification).
- Verifying preventive measures and preparing 8D reports for customer service.
- Ensuring timely resolution of customer claims.
- Support Quality Manager with periodic KPI reporting to HQ.
- Guide complaint owners on using QC tools for root cause analysis and CAPA.
- Support customer audits at supplier sites.
- Provide support for supplier quality-related matters as needed.
- Manage generic purchase and delivery specifications, as well as specifications for subcontracting.
- Ensure availability of necessary documentation for raw material inspections.
- Define inspection control plans and records.
- Support inspections at the entrance.
- Monitor and make decisions based on KPIs.
- Culture: Join a diverse team with different nationalities.
- Open working space with best-in-class equipment.
- Flexible office hours (M-Th 8:30-17:30, Fri 8:30-15:30).
- Home office option.
- Continuous training and coaching, private medical insurance, transport tickets, and in-house parking.
- On-site canteen with breakfast and lunch service.
- Easy communication by public transport or private transport.
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