Head of Global IT Infrastructure Foundation

hace 1 mes

Barcelona, Barcelona, España Werfen A tiempo completo
Job Title: Head of Global IT Infrastructure Foundation

Werfen is a family-owned, innovative company founded in Barcelona, Spain. We are seeking a highly skilled and experienced professional to lead our Global IT Infrastructure Foundation team.

About the Position

The Head of Global IT Infrastructure Foundation will be responsible for the effective and efficient delivery of all internal and cloud IT infrastructure services used to support business processes across the enterprise. This role will drive effective delivery of IT services with people, technology, providers/contractors, and processes.

Key Responsibilities
  • Responsible for the global effectiveness and efficiency of all infrastructure foundation, including datacenter & cloud, compute, storage, backup & restore, platforms, network services, SAP Basis, and associated security.
  • Develop strategy and roadmaps, ensuring integration and implementation with overall IT and enterprise strategic plans.
  • Responsible for infrastructure reliability, availability, performance, compliance, and IT disaster recovery.
  • Provide clear and open communication to stakeholders.
  • In alignment with the architecture function, develop and implement global standards, procedures, architectural design, configuration, and ensure they are fully documented and maintained.
  • Develop and control the annual Opex and Capex budgets for Infrastructure Foundation to achieve the annual set targets.
  • Oversee the purchasing process together with stakeholders, ensuring the selection through RFP (if required), contract negotiation, and signature of technology and services.
  • Assess and describe capabilities needs, select, recruit, and retain talents based on Infrastructure Foundations and IT division's strategy and objectives.
  • Foster a customer-oriented culture, security by design capability, and mindset driven by continual service improvement techniques.
  • Set yearly performance objectives, conduct performance and salary reviews.
  • Responsible for the delivery of IT Infrastructure services to deliver services in a cost-effective manner and according to agreed service levels; ensure proper alerting, monitoring, and automation for the services.
  • Ensure the execution and support of technology lifecycle of the infrastructure foundation.
  • Ensure that incidents, requests, changes, releases, assets, and CMDB are managed following documented processes and procedures.
  • Produce timely and relevant status reports, including but not limited to time, quality, and budget dashboard. Produce Quarterly Review reports for senior management.
  • Manage vendors, partners, and service providers to procure and deliver technology solutions, services, and contracts.
Requirements
  • Master's degree or equivalent in Computer Science or a related field.
  • Minimum five years of IT technical infrastructure management, leadership responsibilities, managing teams.
  • Strategic planning, organization design, and development experience.
  • Vendor management and service externalization experience.
  • IT transformational initiatives in complex and dynamic environments experience.
  • Strategic planning, organization design, and development experience.
  • Experience in merger, acquisition, or divestiture, including due diligence, day 1 readiness, and integration/carve-out execution.
  • Knowledge of heterogeneous hardware, software, and cloud environment as well as networking technologies (AWS, Azure, Vmware, Microsoft, SDWAN, Firewalls, etc).
  • Knowledge of the Enterprise Service Management (ITSM/ITIL).
Skills and Capabilities
  • Value-driven mindset embedding security, standardization, user experience, and continuous improvement disciplines.
  • Track record of budget and cost management.
  • Organized, ability to plan for short-, mid-, and long-term objectives.
  • Ability to work independently and take decisions in alignment with management.
  • Excellent analytical, problem-solving, and decision-making skills.
  • People-, customer-, and service-oriented mindset.
  • Communication and persuasion skills.
  • Excellent English communication skills (written and oral), at ease interacting with management.
Travel Requirements

Travel to main Werfen locations is expected for this position (one visit per quarter, on demand as required).

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