Senior Observability Architect
hace 4 semanas
Transform Customer Experience with Grafana
Grafana Labs is revolutionizing the way we approach customer experience. As a Senior Observability Architect, you will be at the forefront of this transformation, pioneering a new function that will redefine post-sales technical partnership in the industry.
Key Responsibilities:
- Serve as the primary technical point of contact for a portfolio of clients.
- Design the observability maturity journey of customers and assist them on that path.
- Provide expert-level troubleshooting and guidance to drive adoption.
- Assist clients with implementation, configuration, and optimization.
- Conduct regular technical reviews and health checks to ensure client success.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, Math, or a related field (or equivalent experience).
- Experience deploying and operating Kubernetes.
- 5+ years of experience in a technical support, technical account management, consulting, SE, or Professional Services role within the technology industry.
What We Offer:
- Competitive compensation package.
- Opportunity to work with a leading technology company.
- Chance to make a meaningful impact on customer experience.
About Grafana Labs:
Grafana Labs is a leading technology company that provides innovative solutions for customer experience. We are committed to delivering exceptional results and building long-term relationships with our clients.
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