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hace 2 semanas
We are seeking a skilled Customer Service Representative - Sales to join our team. As a sales-focused customer service representative, you will be responsible for engaging with customers, building relationships, and providing them with relevant product information to meet their needs.
Key Responsibilities:
- Providing exceptional customer service and support through multiple channels.
- Effectively communicating with customers to understand their needs and provide personalized solutions.
- Upselling and cross-selling products to increase revenue and drive business growth.
- Collaborating with internal stakeholders to resolve customer complaints and issues.
Requirements:
- A minimum of 2 years' experience in a sales-focused customer service role.
- Proven track record of meeting or exceeding sales targets and KPIs.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Ability to work in a fast-paced environment, managing multiple tasks and priorities simultaneously.
