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Customer Service Representative

hace 2 semanas


Madrid, Madrid, España Domestic & General Service GmbH A tiempo parcial
About the Role:

We are seeking a skilled Customer Service Representative - Sales to join our team. As a sales-focused customer service representative, you will be responsible for engaging with customers, building relationships, and providing them with relevant product information to meet their needs.

Key Responsibilities:
  • Providing exceptional customer service and support through multiple channels.
  • Effectively communicating with customers to understand their needs and provide personalized solutions.
  • Upselling and cross-selling products to increase revenue and drive business growth.
  • Collaborating with internal stakeholders to resolve customer complaints and issues.


Requirements:
  • A minimum of 2 years' experience in a sales-focused customer service role.
  • Proven track record of meeting or exceeding sales targets and KPIs.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Ability to work in a fast-paced environment, managing multiple tasks and priorities simultaneously.