Logistics Operations Coordinator

hace 4 semanas


Madrid, Madrid, España Amazon A tiempo completo

About the Role:

We are seeking a highly skilled Logistics Operations Coordinator to join our team at Amazon. This role will be responsible for acting as the primary interface between Amazon and our delivery partners, providing exceptional service to customers and delivery partners alike.

Key Responsibilities:

  • To effectively communicate in a clear and professional manner at all times
  • To provide prompt and efficient service to Amazon customers/delivery partners
  • To manage sensitive cases by reporting up the escalation matrix
  • To demonstrate excellent time-management skills
  • To maintain or exceed targeted performance metrics
  • To actively seek solutions through logical reasoning and identify trends to suggest process improvements

Requirements:

  • Bachelor's degree in any specialization from a recognized university
  • Excellent communication skills (written and verbal) in the English language
  • Able to communicate correctly and clearly with all customers
  • Good comprehension skills – able to clearly understand and state the issues customers present
  • Able to concentrate – follow customer issues without distraction to resolution
  • Work successfully in a team environment as well as independently
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
  • Excellent typing skills
  • Demonstrates an ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications

Preferred Qualifications:

  • Logistics background and experience in a similar role
  • Proficient in Excel

What We Offer:

Amazon offers a competitive salary range of $65,000 - $85,000 per year, based on location and experience. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.

Contact Information:

Please note that we do not accept resumes via email or phone. If you are interested in this opportunity, please submit your application through our website.



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