IT Infrastructure Support Specialist
hace 1 día
We are seeking a skilled IT Infrastructure Support Specialist to join our team. This is an excellent opportunity for a motivated individual to work with a leading company in the IT industry.
About UsHemmersbach is a global provider of IT infrastructure services, operating in over 190 countries through our 50 subsidiaries. We deliver high-quality solutions exclusively to leading companies in the IT sector.
Salary and BenefitsThe estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience. In addition to a competitive salary, we offer a range of benefits, including technical training and professional development opportunities.
Job Responsibilities- Investigate and troubleshoot issues related to end-user devices and applications
- Install user devices and applications
- Troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system
- Manage assets and provide technical support to end-users
To be successful in this role, you will need:
- Knowledge of MS Windows operating systems and their deployment
- Experience in onsite support and ticketing system
- Experience with Google collaboration suite, GMail, Google Drive, and Google Meet
- Experience with Print Service (MPS), configuration, and management of mobile phones (Apple and Android) through VMWare Workspace
- Customer-oriented approach
- Technical level English knowledge
As a Hemmersbach Technician, you will have the opportunity to work with a dynamic team and make a real impact on our customers' success. You will also benefit from our comprehensive training program, which will help you develop your skills and advance your career.
In addition, 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family, making us The Social Purpose IT Company.
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