Global Claims Manager

hace 4 semanas


Barcelona, Barcelona, España Bespoke Recruitment Limited A tiempo completo

Take your career to the next level as a Global Claims Manager at a dynamic and multinational company. This exciting opportunity offers a permanent employment contract and a hybrid working model, allowing you to balance your work and personal life. As a key member of the claims department, you will be responsible for processing claims within the agreed company SLA and ensuring a high level of client service. With a strong focus on teamwork and collaboration, you will contribute to departmental success by meeting agreed personal and team targets for both productivity and quality. If you have a C1 level of French and an EU Passport or Irish Stamp 4, this could be the perfect role for you. Our client specializes in providing international health insurance for employees, individuals, and their dependants, and offers a range of employee benefits, including performance bonuses, gift vouchers, health insurance, dental insurance, public transportation subsidies, childcare allowance, and discounts on company products. Benefits include a dynamic and multinational working environment, training and programs dedicated to learning and development, and a wide range of employee benefits.

Job Responsibilities:
  • Process claims within the agreed company SLA, and decide each claim following the internal policy benefits to achieve company loss ratio targets
  • Ensure accurate and efficient investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
  • Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
  • Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution-focused manner to ensure an efficient response is provided
Requirements:
  • Fluency in English and French
  • Administrative/back office experience
  • Experience working with tight deadlines
  • Strong Knowledge of Microsoft Office (Excel, Word)
  • Valid EU work permit with the ability to work full-time year-round

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