Amazon E-Commerce Risk Investigator

hace 1 semana


Barcelona, Barcelona, España Amazon A tiempo completo

Company Overview: Amazon is a global leader in e-commerce, committed to making online shopping a seamless and secure experience for customers. Our mission is to enable customers to discover new worlds, and we're looking for talented individuals to join our team as E-Commerce Risk Investigators.

Job Description: As an E-Commerce Risk Investigator with Amazon, you will play a crucial role in safeguarding our global customer base, profitability, and brand by evaluating transactions and identifying potential risks. Your responsibilities will include investigating suspicious buyer activity, communicating with buyers and merchants, maintaining site quality, and taking appropriate action to minimize risk.

Required Skills and Qualifications: To succeed in this role, you'll need proficiency in both English and Italian (C1/C2 level), experience working with Microsoft Office, and strong organizational skills. Previous work experience in a customer service/retail environment, knowledge of fraud/risk management, or experience in insurance, finance, data analysis, research, translation, or training are all highly valued. Excellent problem-solving skills, interpersonal skills, and the ability to communicate complex issues clearly are essential.

Benefits: As an Amazon employee, you can expect a competitive salary of approximately €30,000 per year, plus benefits such as comprehensive health insurance, retirement savings plans, and opportunities for professional growth and development. We're committed to creating a diverse and inclusive workplace, where everyone has the opportunity to thrive.

About the Team: The Customer Trust and Partner Support (CTPS) team is responsible for designing and building software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com. As an E-Commerce Risk Investigator, you'll be part of a dynamic team that's passionate about making Amazon the safest place to transact online.



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