Senior Project Operations Manager

hace 3 semanas


Madrid, Madrid, España Sagan A tiempo completo
Job Overview

We are seeking a highly skilled Field Project Manager to join our team at Sagan. As a key member of our organization, you will play a critical role in overseeing and enhancing our technician reporting system to drive collaboration, efficiency, and service quality.

About the Company

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.

Position Overview

The Field Project Manager will be responsible for managing the end-to-end process of reporting workflows, ensuring effective collaboration with field technicians, sales, installation teams, and development teams. This role involves optimizing system functionalities to meet evolving company needs.

Key Responsibilities
  • Process Ownership: Serve as the main point of contact for all matters regarding the reporting system, overseeing its entire lifecycle.
  • Stakeholder Collaboration: Collaborate closely with sales, installation, and management teams to gather feedback and improve system usability.
  • Continuous Improvement: Analyze data and feedback to identify enhancements, working closely with developers to implement updates.
  • Metrics & Reporting: Establish and monitor key performance indicators (KPIs) to assess system effectiveness.
  • Training & Documentation: Create and update comprehensive documentation for system processes.
Qualifications

To be successful in this role, you will need:

  • 2+ years of experience in process management, technical project management, or related field.
  • Familiarity with software development and data analysis to facilitate effective collaboration with developers and analysts.
  • Proficiency in English, with excellent written and verbal communication skills.
  • Strong project management abilities to drive cross-functional initiatives and align with company objectives.
  • Highly detail-oriented with a process-driven approach.
What We Offer

As a Field Project Manager at Sagan, you can expect:

  • An estimated salary of up to $2000 USD per week.
  • A remote work arrangement with flexibility to work from home.
  • Ongoing training and professional development opportunities.
  • A dynamic and collaborative work environment.
About the Job

This is a full-time position with a Monday - Friday schedule, 7:00 AM to 4:00 PM CST. The ideal candidate will be highly organized, proactive, and able to work effectively in a fast-paced environment.



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