Data Analytics Specialist

hace 2 semanas


Madrid, Madrid, España Sas A tiempo completo
Unlock Business Value with Data Analytics

SAS is a leader in data and AI, inspiring customers worldwide to transform data into intelligence. We're a debt-free multi-billion-dollar organization on our path to IPO-readiness.

About the Job

We're seeking a Sr. Customer Success Manager to establish broad relationships with SAS customers, adopt and expand software usage, and identify new opportunities. As a trusted advisor, you'll develop strong customer advocates at all levels, resolving conflicts and providing key business insights for data-driven decision making.

Key Responsibilities
  • Serve as primary post-sale point of contact to develop customer advocates and provide trusted advisory services.
  • Jointly define success with customers by understanding their business problems and developing comprehensive adoption plans.
  • Build reports and analytics to inform data-driven decisions.
  • Document Customer Success Plans with customers and sales teams.
  • Monitor Customer Success through metrics and other measurements.
Requirements
  • Previous experience in a similar role within the technology industry.
  • Bachelor's or master's degree in a Technical or Business subject, or equivalent qualification.
  • Knowledge of Data Management, Analytics, and AI.
  • Understanding of SAS and/or the banking industry is a distinctive advantage.
  • Fluent in English and Spanish.
  • Excellent written, verbal, and interpersonal communications skills.
  • Ability to work independently and as part of a team.
What We Offer

A dynamic, fulfilling career coupled with flexibility and world-class employee experience. A salary range of $120,000 - $180,000 per year, depending on location and experience. Opportunities for professional growth and development in a fast-paced environment. Ability to travel to client meetings.



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