Senior Cloud Solution Architect

hace 7 días

Palma, Baleares, España Microsoft A tiempo completo
About the Role

The Global Customer Success organization, an entity within the Customer Experience and Success (CES) division, is spearheading the effort to empower customer success on the Microsoft Cloud by leveraging cutting-edge, AI-powered capabilities and human expertise to deliver innovative solutions that accelerate business value, drive operational excellence, and foster long-term loyalty.

As a Cloud Solution Architect in the International Customer Success Unit, you will guide Microsoft's largest clients in building global AI platforms and support implementing the most impactful AI use cases.

Key Responsibilities
  • Drive your team in operating and optimizing complex and high-impact situations for strategic customers/partners in collaboration with internal stakeholders.
  • Lead the adoption of Microsoft offerings based on analysis/differentiation of Microsoft and competitor products to influence the industry-wide direction for specific architecture(s).
  • Connect gaps and patterns across business and technology areas and drive changes and improvements to existing intellectual property (IP), technologies, and/or processes that enable solutions to scale across customers/partners.
  • Lead virtual teams around technologies and customer/partner challenges by sharing ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.
Qualifications
  • Required Qualifications:
    • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND significant professional experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
    • OR equivalent experience.
    • Significant experience building production-grade, cloud-based AI/ML solutions.
    • Proven application of MLOps practices, AI governance, and Responsible AI.
    • Experience building Generative AI solutions and foundational experience with LLMOps.
  • Preferred Qualifications:
    • Experience in a customer-facing role with sales expansion accountabilities.
    • Experience building complex Generative AI solutions, including advanced prompt engineering, leveraging orchestrator frameworks, agentic architectures, and usage of open-source Large Language Models (LLMs).
    • Experience creating hands-on Proof of Concepts (PoC), Minimum Viable Products (MVPs) of AI use cases for customers that lead to production deployments.
    • Breadth of technical experience in cloud solutions and knowledge in foundational security, infrastructure and network design, and subject matter expertise in data analytics and big data processing.
About Microsoft

Microsoft's mission is to empower every person and every organization on the planet to achieve more.

As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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