Oil and Gas Business Systems Administrator
hace 1 mes
About the Role
Ejad is seeking a highly skilled Oil and Gas Business Systems Administrator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation and user support of our business systems in the field.
Key Responsibilities
- Manage and maintain our business systems, ensuring accurate and timely delivery of products and services.
- Provide user support and coordinate the local user community, promptly addressing issues to minimize downtime.
- Deliver training sessions for local users as required, enhancing their proficiency with our business systems.
- Manage user accounts, ensuring proper authorization and maintaining system security.
- Monitor, troubleshoot, and correct system errors, maintaining data integrity.
- Track and address all system feedback, help requests, bugs, and ideas to improve system performance.
- Maintain an organized archiving and e-filing system for corporate documents, ensuring easy access and retrieval.
- Handle sensitive information with confidentiality, adhering to industry regulations and company policies.
- Contribute to the delivery of quality customer service, ensuring client satisfaction and efficient service delivery.
Requirements
- Proven experience in business systems administration, preferably within the oil and gas industry.
- Strong understanding of sales order processes and system management, with a focus on field operations.
- Excellent problem-solving and troubleshooting skills, particularly in a field environment.
- Proficiency in user support and training, with the ability to convey complex information clearly.
- Ability to manage user accounts and authorization processes, ensuring security and compliance.
- Strong organizational skills for document management, essential for maintaining operational efficiency.
- Excellent communication skills, both written and verbal, for effective collaboration with field teams.
- Ability to handle confidential information with discretion, adhering to industry standards.
- Customer service-oriented mindset, with a focus on supporting field operations and client satisfaction.
Working Conditions
- Working Days Hours: 4 weeks on - 4 weeks off.
- Location: Oil field Camp (Jalu-Libya).
- Benefits: Based on experience the offer has a competitive salary including other benefits.
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