Resource Allocation Specialist
hace 1 semana
Estimated Salary: $90,000 - $110,000 per annum
At Amazon, we believe that our employees are our greatest asset. As a Resource Allocation Specialist, you will play a vital role in ensuring that our workforce is utilized effectively to meet customer needs.
Your key responsibilities will include:
- Interpreting and communicating data impacting current service levels, including shifts in arrivals, schedules, and productivity
- Delivering root cause analysis to identify misses in SLAs through data
- Providing inputs on new metrics and tools to drive business growth and improve customer experience
You will be responsible for analyzing data, identifying areas for improvement, and implementing changes to optimize workforce allocation.
As a Resource Allocation Specialist, you will have the opportunity to work with cross-functional teams to drive business results and improve customer satisfaction.
If you have strong analytical and problem-solving skills, excellent communication and collaboration skills, and a passion for process improvement, we encourage you to apply for this exciting role.
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