AI Driven Client Success Consultant

hace 6 días


Madrid, Madrid, España Ultralytics A tiempo completo

**About Us**

We are Ultralytics, a company pushing the boundaries of AI innovation. Our mission is to revolutionize software development by leveraging the power of artificial intelligence.

Salary: We offer a competitive salary ranging from $80,000 to $120,000 per annum, depending on experience and qualifications.

About the Role

As our AI Driven Client Success Consultant, you will play a crucial role in managing and executing responsibilities that drive client success. Your key objectives include:

Client Relationship Management: Foster strong relationships with clients, ensuring their needs are met and expectations surpassed.

Churn Minimization: Strategize and implement measures to reduce client turnover and fortify long-term partnerships.

Client Portfolio Development: Cultivate and manage diverse client portfolios, understanding each client's unique needs and aligning our offerings accordingly.

Experience Enhancement: Delve into customer data, extracting insights to refine customer experiences and meet evolving demands.

Content Evaluation: Assess and revamp tutorials and communication infrastructures to ensure clarity, relevance, and effectiveness.

Client Mediation: Act as the bridge between clients and our organization, ensuring seamless communication and effective problem resolution.

Product Collaboration: Contribute to product design and development phases, ensuring our offerings resonate with client needs.

Your Profile

To excel in this role, you should possess:

  • A degree in communications, business, marketing, or a related discipline.
  • At least 3 years of experience in a related field.
  • A proactive, self-driven nature coupled with excellent communication and interpersonal acumen.
  • Leadership attributes, complemented by a passion for service and client success.
  • Strong organizational skills, with multitasking capabilities.
  • Effective time management skills to manage multiple clients at once, meet deadlines, and prioritize tasks.

Why Choose Us?

We offer a dynamic work environment, flexible working hours, and a range of benefits, including:

• Competitive salary

• 24 days paid vacation, your birthday off, plus local holidays

• Hybrid work options

• Flexible working hours

We are an equal opportunity employer, committed to building an inclusive workplace where everyone can bring their whole selves to work.



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