Content Quality Assurance Specialist
hace 7 días
Job Description: Content Quality Assurance Specialist
We are seeking a highly skilled Content Quality Assurance Specialist to join our Content Quality team at Dow Jones. As a member of this team, you will play a critical role in ensuring the accuracy and quality of our content and data.
Main Responsibilities:
- Create and monitor content samples to assess the accuracy of our automated content tagging systems.
- Monitor the overall accuracy and completeness of company and executive data, ensuring that our content and data meet the highest standards.
- Monitor systems performance to verify that data from external providers arrives and is successfully loaded into the production environment.
- Perform ad hoc data extractions and mappings using SQL Server Management Studio, as needed.
- Conduct statistical and root cause analyses to support decision-making and implement effective improvement strategies.
- Contribute to pre- and post-production quality testing of new product features, data management solutions, and content sets, as required.
- Respond to customer and internal stakeholder queries by researching, taking corrective action, and escalating where necessary.
- Participate in cross-team content and data projects as needed.
- Manage communication with technical teams and third-party data providers, ensuring seamless collaboration and data exchange.
About the Role: This is a fantastic opportunity for a detail-oriented and analytical professional to join our team and contribute to the delivery of high-quality content and data to our subscribers.
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