Cyber Security Support Specialist in Athens with Competitive Salary

hace 3 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

About the Role

We are seeking a skilled Cyber Security Support Specialist to join our team in Athens, Greece. This is an exciting opportunity to work with a multinational leader in the cybersecurity sector and contribute to the success of our international team.

Job Summary

The successful candidate will be responsible for providing technical support to customers via phone, email, and chat, troubleshooting technical issues, and assisting in pre-sales and after-sales inquiries. You will be working in a fast-paced environment, collaborating with a multicultural team to deliver high-quality service and customer satisfaction.

Responsibilities

  • Identify, respond to, and resolve customer requests in a timely and professional manner
  • Troubleshoot technical issues and provide solutions to ensure seamless customer experience
  • Assist in pre-sales and after-sales inquiries to meet customer needs
  • Work collaboratively with the team to ensure a high level of service and customer satisfaction

Requirements

To succeed in this role, you will need:

  • Dutch as a native language with advanced business English skills
  • Excellent PC skills and ability to multitask with multiple tools
  • A strong customer focus and ability to provide exceptional customer service
  • High reliability, adaptability, and strong problem-solving skills
  • Able to work in a fast-paced environment and prioritize tasks effectively

What We Offer

We offer a competitive salary of 14 salaries per year x 1250€ gross per month, plus a performance-related bonus up to 250€. Our benefits package includes:

  • A relocation package for non-local applicants, including flight tickets, hotel accommodation, and assistance in finding a flat
  • Vouchers, discounts, free Greek classes, events, outings, and parties all year round
  • A comprehensive training program delivered by top brands

About Us

Our company, Blu Selection, is a multinational leader in the cybersecurity sector, employing over 8,000 passionate people from 76 countries. We offer a dynamic work environment, opportunities for growth and development, and a chance to make a real difference in the industry.



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